Posted by Shane
The header pretty much sums up what I am going to say, but I’ll give you all the details of my experience tonight.
Myself and 3 of my co-workers decided between Subway and Outback for dinner tonight. There was an objection to Subway, so we ended up going to Outback Steakhouse. Getting to the restaurant was no problem. Roads were pretty much dead at 8:30pm at night.
The first problem happened right as we walked in the door. The host told us to not expect a large table for our meal. And he was not kidding. We are all pretty much 6 feet and higher. So it was very cramped while having dinner and on top of that, we had to still fit plates and drinks on the table. Problem 1. Wouldn’t it be wise to fit four – 6 foot guys – in a bigger table? YES!
Now as we sat down our host told us our waitress name and told her to expect her shortly. About 10 minutes later, our waitress came over and asked us if we could get something to drink. The order almost got messed up because she could not keep the order right. 2 Cokes, 1 Sprite, and a water — how hard is that? Problem 2. Outback Steakhouse promotes the Blooming Onion so much they usually allow us to order that right away. In this case it didn’t happen like that. After our drinks arrived we were still without that order of the Blooming Onion. The soft bread that Outback hadn’t even arrived yet to this point. Problem 3. It did arrive about 4 minutes after our drinks did.
At that time we had already read the menus because of the amount of time between all the steps. It’s customary to close all the menus and have them on the table when you’re ready to order, but our waitress wanted to know if we needed more time. At this point I spoke up before she left us again and we ordered. I did get the blooming onion at this point in the order. After going through 3 of the 4 orders we seem to had a mix up of what the ‘special soups’ where this evening. According to her the steak meal could have either soup, salad, or the baked potato. After she stumbled through what the soups where I had a hard time believing that our orders would come out right in the first place. The best part was while we were waiting for the food to come out, we learned that there was no soups. Problem 4. My fellow co-worker fell victim to this one. She even took the blooming onion to early. There was still a good nine pieces left. I didn’t ask for it back because she already mixed other stuff with it. Problem 5.
Food time! I think the only time that we knew something didn’t go wrong was the person who brought us our food got our orders right. Mine was mixed up because three of us got the same thing, but I got it with Chicken and Shrimp. No big deal and he even corrected it himself. *sigh* My fellow co-worker had another problem. He asked for his steak medium well. It was practically raw in the middle. Problem 7. In my shrimp they forgot to take out the black stuff from the shrimp so it was baked with it on the shrimps — fail — oh wait — Problem 8. At this point we were all really pissed off.
Checks came. I had a little problem having two checks. One just for the blooming onion and the other for my soda and pasta dish. Problem 9. We did not stay for dessert, but she had the audacity to ask my other fellow co-worker if he was done since he was paying cash and reached for the check. He was not done. Believe it or not, but I was getting ready to leave a much smaller tip than the standard, but I still don’t do that unless it’s an extreme situations.
Lets just say Outback Steakhouse #2417 is not on my ‘do not visit’ list.